JOB CLOSED - NOW HIRED
Logistics Recruitment UK have partnered with the UK’s largest independent distributor of luxury household products supplying retailers and merchants.
Job description
This role will report directly to the Multi Site General Manager, and will have a close relationship with the Warehouse Manager as well as the Sales Office client management. Reporting to this person will be 16 employees.
Responsible for efficiently planning and routing up to 15 vehicles daily using Transport Routing Software Map Mechanics and Transend. Vehicles generally are multi-drop (up to 25 drops per day) with some full load/bulk requirements. There may be times when you are required to route other branches.
Key responsibilities are -
- To take ownership of the Transport P&L at the Lancashire site. To safely and effectively manage drivers, fleet, 3rd Party Logistics providers, budget, IT and other resources in a customer focused and cost efficient manner to meet business requirements and support profitable growth. To identify risks, issues and explore opportunities, and deploy innovative solutions and techniques to improve Logistics service offering.
- To ensure all communication devices are in use and are being used correctly and in full to the benefit of the operation (PDA’s)
- To oversee cost control and KPI performance, actively seeking to improve efficiency, reduce operating costs whilst meeting budget as a minimum
- To manage 3PL providers by controlling expenditure, service excellence and purchase order management along with POD retrieval
- To have appropriate controls and procedures in place to manage all aspects of customer service and communication
- To be customer ‘obsessed’ by understanding and appreciating customer requirements and quality standards in order to exceed customer service expectations.
- Maintain an excellent working knowledge of transport legislation and requirements for the best practice relevant to the transport industry.
- Ensures that all Health & Safety legislation is adhered to including H&S induction and training, operating procedures, risk assessments and near miss reporting / emergency procedures
- Oversees vehicle management (owned/leased) by conducting safe vehicle operational checks, including tyres, bodywork, fluids, etc
- To plan driver resource strategically to maximise capacity and utilisation of the fleet whilst reducing labour costs
- To implement continuous improvement (CI) initiatives to improve processes, reduce costs whilst striving to enhance customer experience.
The Successful Candidate
The Transport Manager will have the following skills and experience -
- Minimum of 5 years’ experience working in similar environment
- An experienced people manager – proven experience of leading and successful performance management and development of a team of staff
- Experience of working in high pressured environment handling high number of orders
- Have knowledge of routing on a National level (in some instances may have to cover other Branches)
- Proven high customer service focus
- Good competency in Excel, Word and Transport Routing systems. Use of NAVISION desirable.
- Good knowledge of health and safety legislation
- Holder of CPC is desirable but not essential
- Creative and innovative thinker
- IT literate and able to uses multiple of software and hardware platforms
- Works logically and systematically to solve problems, make decisions and think laterally
- Excellent team-player
- Ability to work under pressure to achieve set targets and meet deadlines
- Maintains a positive attitude to continued learning and growth
Personal characteristics
- Professional
- Self-motivated
- Confident
- Positive
- Flexible
In return
£35k annual salary (dependant on experience) plus benefits package.